You can cancel your subscription at any time. Yes, you can choose between yearly and monthly plans and they will be renewed automatically. If you still can’t find the email there, please contact our support team, they will happily investigate the issue. If a bank authorization can be ruled out, please contact our support team and we'll happily investigate the issue. The hold will fall off if the order is cancelled and will not result in a charge. ![]() This is a banking practice which ensures that your card is valid, and the necessary funds are available in your account before the order is charged. Our support agents will never ask you for these details. □ Note: You should never share your confidential data, like passwords and credit card details, with others. Authorization hold is a banking practice which ensures that your card is valid and the necessary funds are available in your account before the order is charged. If you think you have been charged twice, please check if the second charge is not an authorization. If all details are correct and the issue still persists, please contact our support team. We accept only certain credit and debit cards (Visa, Master Card and American Express / AMEX). ![]() I have a different question My credit card was declinedįirst, check your card details! It may have expired or you may have mistyped the card number or the CSC code. How much storage will I have if I purchase a Tresorit Premium plan? Other I've successfully upgraded my plan but can’t see the extra storage What happens when my subscription expires? Storage upgrades There is a small charge on my card Subscription details
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